This page explains Bellhost’s payment & subscription policy for customers and website users. Please read it carefully before using our services.
1. Payment Methods
Available payment methods are displayed at checkout and may be provided by third-party payment gateways. Transactions are subject to the payment provider’s applicable terms.
2. Plan Pricing
The applicable price, billing period, plan limits, and included features are shown before you confirm a purchase. Applicable taxes may be added where required.
3. Activation
A subscription is activated after payment confirmation and any required account checks. If payment is successful but the plan is not activated, contact support with the transaction reference.
4. Renewals and Upgrades
Where recurring billing or automatic renewal is offered, the renewal terms should be displayed before you consent. Upgrades, downgrades, and plan changes are handled according to the options available in your account.
5. Failed or Pending Transactions
A transaction may remain pending or fail due to the payment provider, bank, or network. Check your payment status before retrying to reduce the risk of duplicate payments.
6. Refunds and Cancellations
Refunds and cancellation requests are governed by the Refund & Cancellation Policy and any terms shown at checkout, subject to applicable law.
7. Payment Security
Payment credentials should be entered only through the payment interface provided by the authorised payment provider. Bellhost support will not ask you to disclose your password or OTP.
8. Support
For payment issues, provide the date, amount, payment method, and transaction reference through Bellhost’s published support contact details.
Last updated: 08 November 2026